Problem:
A carrier operates under multiple legal entities/MCs (e.g., a primary entity and a secondary one). Most customers/brokers should always be booked under the primary entity, but a small subset of brokers always book under the secondary entity. Currently, dispatchers must manually remember and select the correct entity every time they create a load for one of these brokers — a manual step that's easy to forget and risks an invoice going out under the wrong legal entity.
What's needed:
Add a "Default Company/Entity" field to each customer (broker) profile.
When a load is created for that customer, the system auto-populates the assigned legal entity/MC instead of leaving it to manual selection.
Default behavior: if unset, fall back to the account's primary entity.
Impact: Removes a manual, error-prone step and prevents invoices from going out under the wrong company for flagged brokers.