We would like to have a dedicated Driver Performance & Disciplinary History section in DataTruck TMS to maintain a complete record of each driver's performance over time.

Use Cases

The section should allow users to record and track items such as:

Late deliveries

Missed appointments

Load claims

Customer complaints

Traffic violations

Preventable accidents

Broker deductions caused by driver actions

Written warnings / disciplinary actions

Coaching sessions

Positive performance notes

Benefits

This would allow companies to maintain a complete performance history for every driver, including:

Total number of warnings or write-ups

Coaching history

Repeated performance issues

Overall driver performance trends

Better decision-making when assigning loads or evaluating drivers

Dispatcher Notification

It would also be very helpful if users could configure certain performance notes or disciplinary records to appear as a pop-up warning whenever a dispatcher assigns a load to that driver. This would ensure dispatchers are aware of any important concerns before assigning work.

Expected Outcome

A centralized Driver Performance module with configurable categories, history tracking, reporting, and optional dispatcher alerts would significantly improve driver management and operational safety.