Jaime Javier
Driver Performance & Safety Scorecard
(Operational + Compliance Focused)
## 1. Scorecard Overview
Purpose
* Measure
driver reliability, service performance, and safety
* Create
automatic safety intervention tasks
from Samsara events
* Provide
documented coaching records
(FMCSA defensibility)
Scoring Frequency
* Weekly (operational visibility)
* Monthly (disciplinary & incentive use)
Total Score
*
100 points
---
## 2. Score Categories & Weighting
| Category | Weight | Data Source |
| ---------------------- | ------ | ---------------- |
| On-Time Pickup (OTP) | 25 pts | TMS / Dispatch |
| On-Time Delivery (OTD) | 25 pts | TMS / Dispatch |
| Load Rejections | 15 pts | Dispatch logs |
| Safety & Compliance | 35 pts | Samsara + Safety |
---
## 3. KPI Definitions & Scoring Logic
---
### A. On-Time Pickup (25 Points)
Definition
* Driver arrives within agreed pickup window (±15 minutes)
| Performance | Score |
| ----------- | ----- |
| ≥ 98% | 25 |
| 95–97.9% | 20 |
| 90–94.9% | 15 |
| 85–89.9% | 10 |
| < 85% | 0 |
📌
Notes
Late due to broker/customer delay =
dispatch exception* (does not penalize driver)
* Late due to driver error = counted
---
### B. On-Time Delivery (25 Points)
| Performance | Score |
| ----------- | ----- |
| ≥ 98% | 25 |
| 95–97.9% | 20 |
| 90–94.9% | 15 |
| 85–89.9% | 10 |
| < 85% | 0 |
📌 FMCSA-safe documentation:
* “Driver maintained schedule control and communicated delays appropriately”
---
### C. Load Rejections (15 Points)
Definition
* Driver refuses assigned load
without approved reason
| Rejections (Monthly) | Score |
| -------------------- | ----- |
| 0 | 15 |
| 1 | 10 |
| 2 | 5 |
| ≥ 3 | 0 |
✅
Approved reasons (no penalty)
* HOS conflict
* Equipment safety defect
* Verified illness/emergency
* Load violates FMCSA or company policy
---
### D. Safety & Compliance (35 Points)
This category is
event-driven
and
Samsara-integrated
.
#### Base Safety Score: 35 Points
Points deducted per verified event:
| Event Type | Deduction |
| -------------------------------- | ---------- |
| Speeding (5–9 mph over) | −3 |
| Speeding (10–14 mph) | −5 |
| Speeding (15+ mph) | −10 |
| Harsh braking / accel (repeated) | −2 |
| Phone use / distraction | −7 |
| Seatbelt violation | −5 |
| HOS violation | −10 |
| Preventable accident | −15 to −35 |
🚨
Score Floor
* Safety score
cannot go below 0
---
## 4. Samsara Safety Event Workflow (CRITICAL)
### Trigger
* Samsara generates
Speeding / Safety Alert
### Automatic Action
  1. Safety Task Created
Task Type:
High-Level Safety Intervention*
* Driver Name
* Event Type
* Timestamp
* Location
* Speed over limit
  1. Safety Team Notification
* Email / Slack / Task Board
* Status:
Open
  1. Required Safety Actions
* Driver contacted within
24 hours
* Coaching performed
* Video reviewed (if applicable)
  1. Documentation Required
* Date of contact
* Safety agent name
* Driver acknowledgment
* Coaching notes
* Corrective action (if any)
  1. Task Closure
* Status changes to
Resolved
* Linked to driver file
* Retained for audit
📌
FMCSA defensibility
> “Motor carrier identified unsafe behavior, intervened promptly, and documented corrective action.”
---
## 5. Overall Driver Rating
| Total Score | Rating | Status |
| ----------- | --------- | ----------------------- |
| 90–100 | Excellent | Eligible for incentives |
| 80–89 | Good | Normal operations |
| 70–79 | Watch | Coaching required |
| 60–69 | At Risk | Written warning |
| < 60 | Critical | Suspension / retraining |
---
## 6. Reporting & Dashboards (Recommended)
Driver View
* Personal score
* Trend over last 90 days
* Safety events with notes
Management View
* Bottom 10% drivers
* Safety event frequency
* OTD/OTP by dispatcher
* Coaching completion rate
Audit View
* Event → Task → Resolution chain
* Coaching timestamps
* Corrective action proof