Customer quote: "Just a pop-up reminder/notification for the times set up by the RC, like whenever there is an appointment, let's say 12 pm pick up, then we would get a pop-up notification at 12 pm, even though the driver might be there before that time, but still, that could be handy to be implemented. Sort of an alarm system." Trigger an in-app pop-up at each pickup/delivery appointment time so the dispatcher is alerted whether or not the driver has arrived.